Technical support services

We strive to ensure that each of our clients is as informed as possible, so we explain all the technical aspects in detail. Our main focus is website development, and we have a lot of interesting things to share. We promise that it will be not only useful, but also exciting! Let's get started.

Designing architecture for new projects

The system architect assesses the client's requirements and proposes an architecture that meets the business needs.

It takes into account aspects such as scalability, fault tolerance, data security, and the ability to quickly adapt to changes in loads.

The architecture is based on modular components to facilitate their replacement or upgrade without significant disruption to the system.

Integration with cloud solutions (AWS, Azure, Google Cloud) for flexibility and cost-effectiveness.

Cloud server software and services

UsingAWS, Microsoft Azure, or Google Cloud as the underlying cloud infrastructure for deploying client services.

Providing scalable computing power with services such as:

  • AWS EC2, Azure Virtual Machines - to run virtual servers with auto-scaling capabilities.

  • AWS Lambda, Azure Functions - for serverless computing, which can be convenient for tasks with a variable load.

Using cloud solutions for load balancing:

  • Azure Traffic Manager or AWS Elastic Load Balancer to balance traffic between servers.

  • Content Delivery Network (CDN) (for example, AWS CloudFront or Azure CDN) for fast delivery of content to users in different geographical regions.

Automate deployment and upgrade processes withTerraform, AWS CloudFormation, or Azure Resource Manager.

DevOps services

  • Set up continuous integration and delivery (CI/CD)with Jenkins, GitLab CI, Azure Pipelines, or AWS CodePipeline.

  • Automate testing, deployment, and monitoring withAnsible, Chef, Puppet, or Terraform.

  • Implementation of containerization and orchestration viaDocker, Kubernetes (with the possibility of using Azure Kubernetes Service (AKS) or Amazon EKS).

  • Performance, resource, and security monitoring viaPrometheus, Grafana, Datadog, or AWS CloudWatch.

Data backup and disaster recovery

  • UsingAWS S3, Azure Blob Storage to store backups with the possibility of regular backups.

  • Setting upCold Storage for long-term storage at low cost (for example, AWS Glacier or Azure Archive Storage).

  • Create automated disaster recovery scenarios based onAWS Backup or Azure Backup.

  • A system of periodic data recovery tests to verify the effectiveness of a disaster recovery plan (DRP).

Private data channels and security

  • Provides a secure connection between different services and components viaVPN or Azure ExpressRoute, AWS Direct Connect.

  • UsingSSL/TLS certificates to encrypt traffic and protect sensitive data.

  • Integration with security monitoring tools (e.g.,AWS Shield, Azure Security Center) to detect and protect against cyber threats.

  • Access control usingIAM (Identity and Access Management) and RBAC (Role-Based Access Control), which allows you to control the level of user access.

Load balancing and optimization for heavy loads

Set up automatic server scaling during peak loads using AWS Auto Scaling or Azure Virtual Machine Scale Sets.

Using Database Replication to distribute the load on databases, for example, using Amazon RDS or Azure SQL Database.

Allocation of resources for different services using a microservice architecture that allows for independent scaling of different system components.

Using queuing and notification services to optimize asynchronous tasks, such asAWS SQS, Azure Service Bus.

Monitoring, support and optimization

  • Performance monitoring using tools such as Grafana, Prometheus, Azure Monitor, Amazon CloudWatch to collect and analyze metrics in real time.

  • Implementation ofA/B testing or canary deployment to minimize risks when implementing new features or updates.

  • Continuous analysis and optimization of the infrastructure to reduce costs and increase efficiency, including automated shutdown of unnecessary resources during off-hours.

Technical support and consultations

  • Set up24/7 support using automated incident notification and response systems (e.g., PagerDuty or OpsGenie).

  • Regular audits of security, performance, and infrastructure compliance, in particular in accordance with GDPR and ISO 27001.

  • Consultations and support from system architects and DevOps engineers in scaling, optimization, and implementation of new technologies.

Advantages of the strategy:

  • Flexibility:

    the client can quickly adapt to changes in workloads or business needs.

  • Reliability:

    high availability of services and fault tolerance thanks to cloud technologies and backup.

  • Security:

    data protection through encryption and private communication channels.

  • Scalability:

    the ability to easily increase resources during peak loads without disruptions.

Do you have any questions?

We offer comprehensive solutions and provide support after the application is released.